Delivery Services

NOTICE: Due to the worldwide reduction in plane travel due to the COVID-19 pandemic, shipping services have been severely impacted.

Please contact us first if you have any questions about shipping. Orders for countries with suspended service will be refunded and cancelled. We sincerely regret any trouble this causes and look forward to the resumption of normal service. Thank you.

Japan Post

We use Japan Post as our primary carrier, with three levels of service:

  • Surface Mail (Small Packet) - 1 to 3 months - No tracking service
  • Surface Mail (Intl Parcel Post) - 1 to 3 months - Tracking Provided
  • Airmail (Small Packet SAL) - 1 to 4 weeks - Tracking Provided
  • Express Mail Service (EMS) - 2 to 4 days - Tracking provided

Note that small packet airmail shipments are sent as "ePacket" shipments to reduce cost. Some countries have an "ePacket Light" option which offers the same service at a moderately reduced price. If "ePacket Light" is available when checking out, please use that option.

You can read more about the Japan Post international services here.

Yamato Transport

We also offer premium shipping with the TA-Q-BIN service from Yamato Transport.

You can read more about Yamato Transport international pricing here.